General Terms and Conditions for Participants

As of June 16, 2020

doo GmbH, Hultschiner Straße 8, 81677 Munich, Germany (hereinafter "doo") provides the organizers of events (hereinafter "organizer") with a platform that enables events and registrations to be offered and sold online, as well as the associated communication and manage billing tasks (hereinafter “Platform”).

These general terms and conditions for participants (hereinafter "T&Cs for participants") apply to the use of doo services when purchasing or registering for an event offered via the platform for customers or those interested in these events (hereinafter "participants"). By purchasing or registering for an event via the platform, the participant accepts these GTC for participants. These terms and conditions for participants regulate the contractual relationship between the participant, the organizer and doo. Our offer is aimed exclusively at adults.

1 General

By purchasing or registering for an event via the platform, a contract regarding the right to attend the event is created exclusively between the respective participant and the organizer named in the event offer. The organizer has commissioned doo to provide the registration and registration options for the respective event that were created via the platform, to process payment transactions with the participants via a licensed payment service provider and to send the registration confirmations to the participants. doo is not the organizer of the events offered via the platform, is therefore not responsible for these events and is not liable in particular for the cancellation of an event or non-fulfillment of the contract on the part of the organizer. In addition to these terms and conditions for participants of doo, additional own Booking conditions of the respective organizer apply. At. Inconsistencies between these terms and conditions for participants of doo and the organiser's own booking terms and conditions, the terms and conditions for participants of doo take precedence. The participant assures that he is of legal age at the time of registration who buys an event offered or registers a third party for an event offered via the platform, assures that he has fulfilled the data protection information obligations towards the third party. Furthermore, the third party is obliged to comply with the provisions of these GTC for participants and, if applicable, the organiser's own supplementary booking conditions.

2. Subject of the contract and conclusion of the contract

Each organizer decides independently which information he makes available in connection with his event. doo has no influence on this; the organizer is responsible for the correctness of the settings. The organizer is responsible for the proper fulfillment of all applicable legal information obligations. The organizer submits an offer for the conclusion of a contract with the participant with the information provided in Section 2.1. The participant accepts his offer to conclude a contract by clicking on the corresponding order button in the respective order mask. The effective acceptance of the offer by the participant presupposes that the participant has filled out all required mandatory fields in the order form and has accepted these GTC for participants from doo and, if applicable, the organiser's own booking conditions. Immediately after the conclusion of the contract, the participant will receive a confirmation e-mail about the conclusion of the contract to the e-mail address given in the billing information. The participant is obliged to inform the organizer if he has not received this confirmation e-mail or has not received it in time. Depending on the organizer's settings, the participant may also be provided with a link to the doo booking portal, which the participant can use to view their booking online at any time.

3. Purchase Price and Registration

The organizer determines the price for the respective event registration. The organizer can add the fees for processing the online registration to the registration price. If necessary, this will be displayed transparently as part of the booking process. When purchasing via the platform, it will also be shown whether the registration is inclusive or exclusive of sales tax - depending on the settings of the organizer E-mail address provided by the participant when ordering. Information on receipt of payment and the invoice can be viewed at any time in the doo booking portal, provided this is provided according to the settings of the organizer. Invoice amounts are to be paid without deductions and in one payment process. Partial or installment payments are not permitted. Subsequent changes to the payment method are not possible. When paying by bank transfer, the booking number must be given in the reference. Otherwise doo cannot guarantee the assignment of the transfer to the booking. If a transfer cannot be assigned or cannot be assigned in time due to a missing or incorrect booking number in the reference, the booking is considered open and the space is therefore reserved (see 3.5.). doo only confirms receipt of payment when the invoice amount has been received in full. Registration is only considered complete once payment has been received in full. With the "bank transfer" payment option, the seat is only reserved as long as the invoice has not been paid. The amount must be paid promptly. In principle, payment must be received no later than two working days before the start of the event. It is the responsibility of the participant to decide whether this is possible in relation to the time of booking. Payment after the start of the event is not possible. doo reserves the right to set a payment date. The participant will be informed of this by e-mail with sufficient notice. If the payment is not received on time, doo has the right to cancel the registration in consultation with the organizer. The participant thus loses his right to participate. Neither doo nor the organizer are liable for any costs incurred or incurred by the participant through registration or cancellation of registration due to non-payment. If fees or currency differences are incurred for payments from abroad, these are to be borne in full by the participant.

4. Return of Registrations and Right of Withdrawal

If an event is canceled or postponed by the organizer, the right of return depends on the legal provisions and the agreements that the participant has made with the organizer. The reversal of registrations will be arranged directly with the organizer. The possibility of contacting the organizer and access to the contact details of the organizer are made available through the event website on the doo platform and are listed in the confirmation message. Alternatively, these can also be requested directly from doo. Responsibility for the instruction on the right of withdrawal and the processing of a withdrawal case lies with the organizer, as this is the purchase contract partner of the participant with regard to the ticket purchase. It is pointed out without guarantee that the participant is only entitled to the statutory right of withdrawal in Germany if the following conditions are met: the event for which the participant acquires a registration takes place at a specific time or within a precisely specified time frame and does not serve the purpose of Leisure activities of the participant, the participant acquires the registration as a consumer within the meaning of § 13 BGB and not within the scope of exercising his commercial or self-employed professional activity and the organizer organizes the event within the scope of his commercial or self-employed professional activity. Responsibility for regulation and, if necessary, processing cancellation and exchange lies with the organizer. doo does not accept any refunds and does not carry out any exchanges.

5. Liability and Warranty

doo has unlimited liability for damage resulting from injury to life, limb or health resulting from a breach of duty by doo or a legal representative or vicarious agent. doo is also fully liable for damage caused by doo or a legal representative or vicarious agent intentionally or through were caused by gross negligence, as well as for damage caused by the lack of a guaranteed quality by doo. Essential contractual obligations are abstractly such obligations, the fulfillment of which enables the proper execution of a contract in the first place and on the compliance with which the contracting parties can regularly rely. Liability under the Product Liability Act remains unaffected. Any further liability for damages is excluded, in particular no-fault liability. doo and its vicarious agents are also not liable for disruptions of any kind caused by circumstances beyond their control. In particular, this applies to a failure or disruption of the telecommunications line or power supply. The limitation period for claims for damages against doo is one year, unless the participant is a consumer within the meaning of § 13 BGB.

6. Privacy

doo as the operator of this website takes the protection of your personal data very seriously. You can find detailed information on data protection in our data protection information.

7. Changes

doo reserves the right, at its sole discretion, to change or replace these T&Cs for Participants from time to time. The participant is responsible for regularly checking these T&Cs for participants for changes. Subscriber's continued use of the Services following the posting of changes to these Subscriber T&Cs constitutes acceptance of such changes. If the Participant cannot accept any change to these Participant T&Cs, the only remedy is to stop using the Platform

8. Final Provisions

Unless otherwise agreed, the participant can send all declarations to doo by e-mail or letter. doo can send declarations to the participant to the e-mail address that the participant provided when registering for an event Participants exclusively these Terms of Use. The inclusion of further terms of use, for example of the participant, is expressly rejected. Should individual provisions of these terms of use be or become ineffective, this shall not affect the effectiveness of the remaining provisions. The contracting parties undertake to replace an ineffective provision with an effective provision that comes as close as possible to the economically intended meaning and purpose of the ineffective provision in terms of its content. The same applies to gaps in the contract. The place of performance and place of jurisdiction are, to the extent permitted by law, the registered office of doo. German law applies, excluding international private law and the UN Sales Convention. Please let us know at feedback@doo.net if you have any questions about our Terms of Service.